Returns

For any reason, the customer may return the order, in full or partially when returned to us within 14 days of delivery.

We will accept returns of all kinds within 14 days from delivery, by filling out the form found here, provided that :

– Products are unused / unworn / clean
– All labels are intact on the cloth and clothes are in their original packaging
– The return package includes the receipt of your purchase or, if the case of a gift, the exchange card.

The customer is fully responsible for the safe transport of the products to our company. The company bears no responsibility for any goods lost or damaged during return, so we recommend that you keep all the supporting documents of the shipment.

In case of withdrawal for any reason, the price paid by the customer for the returned product will be fully refunded within thirty (30) calendar days. Please note that shipping cost is not refundable.

Please note that we accept returns by tracked delivery by courier or post office only at the address of our online store Danny Andreakou, Doganis 2B Drapetsona, Greece, 185 45 and only through the procedures described above.

Defective products / Wrong product sent by us

Our Company lays emphasis on the quality of materials and manufacture of its products.

In the unlikely event that the customer receives a defective or wrong product, he/she must immediately notify the Company, describing the problem, and indicating whether he/she desires a replacement or a refund.

In that case, the customer must immediately return the product that he/she claims to be defective or incorrect to our Company DANNY ANDREAKOU, Doganis 2B – Drapetsona, Greece, 185 45 exclusively by recommended post or courier and keep the expedition documents.

Immediately upon reception, our Company will examine the claim of return (defective or incorrect product) and, in the case of verification that the product is indeed defective or incorrect, the product may be either replaced or the customer may be refunded depending on his/her preference :

In the case of replacement by another product, (the same or equivalent if the selected product is no longer available), our company sends the new product immediately at no extra cost to the customer and refunds the cost of shipping for the return of the product.

If the customer prefers a refund, the Company shall reimburse the price paid by the customer for both the purchase and the shipping for receiving and returning the product.

This applies only when the product is indeed defective.

For instance, a product is not defective when it was not washed in accordance with the washing instructions or when another fabric was discolored during washing, ironing, etc., or when in general it was damaged or torn by negligence of the user.

Right of withdrawal

  1. In case the customer does not receive the order within 30 days from the approval, he/she has the right of withdrawal.
  2. In any case the customer has the right to withdraw without giving any reason within 14 calendar days, which begin from the reception of the order. In that case the customer must return the product or products intact and in their original condition without paying any additional costs other than the direct cost of returning the goods. In that case, the products travel at customer’s risk.

More specifically, the Company accepts returns of all kinds within 14 days from delivery, by filling out the form found here, provided that :

– Products are unused / unworn / clean
– All labels are intact on the cloth and clothes are in their original packaging
– The return package includes the receipt of your purchase or, if the case of a gift, the exchange card.

The customer is fully responsible for the safe transport of the products to our company. The company bears no responsibility for any goods lost or damaged during return, so we recommend that you keep all the supporting documents of the shipment.

In case of withdrawal for any reason, the price paid by the customer for the returned product will be fully refunded within thirty (30) calendar days. Please note that shipping cost is not refundable.

In any case, the return form found here must be filled.

Please note that we accept returns by tracked delivery by courier or post office only at the address of our online store Danny Andreakou, Doganis 2B – Drapetsona, Greece, 185 45 and only through the procedures described above.

Governing Law and Jurisdiction

Any contract between the client and our company is governed by the Greek Laws and any claim or controversy will be solved at the courts of Athens, Greece.

By buying products of our company from our website you assume full and unconditional acceptance of the hereby terms of sale.ree